Sales Terms & Refunds

Purchase Refund Policy

  1. We take all action for refunds or damaged goods based on Australian Consumer Law to protect the rights of consumers and sellers in the Australian marketplace
  2. We do not offer refunds for “change of heart” or “wrong” colour selected.
  3. We may charge a restocking fee for items that are returned to us, to the value up to 20% of the original sale price of the item
  4. The customer pays for all return postage to and from the store
  5. Please keep your electronic receipt / invoice handy for proof of purchase
  6. We will require your name, email, phone number, item purchased, date of purchase and verification
  7. Please lodge a support ticket through our Contact Us page if you are not able to contact us by phone directly on (+61) 0411 255 161
  8. We will work with you to resolve any issues you have in a timely manner

 

TERMS AND CONDITIONS OF ACCESSING THIS WEBSITE

Note that these terms and conditions are subject to change without notice. It is your responsibility to ensure that you are kept up to date with this policy.
 
INFORMATION PURPOSES ONLY

The information contained on this website is for general information purposes only.

The information is provided by www.ecoshopdirect.com.au and while we endeavor to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to www.ecoshopdirect.com or the information, products, services, or related graphics contained on www.ecoshopdirect.com.au for any purpose.

Any reliance you place on such information is therefore strictly at your own risk.

LIABILITY

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of www.ecoshopdirect.com.au

Through www.ecoshopdirect.com.au you are able to link to other websites which are not under the control of www.ecoshopdirect.com.au. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

AVAILABILITY

Every effort is made to keep www.ecoshopdirect.com.au up and running smoothly. However, www.ecoshopdirect.com.au takes no responsibility for, and will not be liable for,www.ecoshopdirect.com.au being temporarily unavailable due to technical issues beyond our control.

Last updated: 8 August 2014